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Mr.
Toms has had a diverse career. He began his career in nuclear research at
Tracerlab. From there he went to Aerojet General’s experimental rocket
propellant programs in which he contributed to the Titan missile and lunar
obiter success. He then joined Memorex’s magnetic media research. During
his tenure at Memorex, he made a career change from research to quality
control engineering and then to production management. He left Memorex to
join Intel Corporation as a ROM product manager in production control. He
was then moved to WIP manager and assisted in developing a computer
tracking program for 2,000,000 parts per week.
He
established the Risk Management department at Intel Corporation and made
it an integral part of the success of the company. He applied creative
solutions to risk control in 38 countries. He used a low-cost change in
shipping materials to reduce transit thefts and lost shipments.
State-of-the-art fire detection equipment reduced the response time of a
clean room fire suppression system from 35 minutes to 5 seconds and
changed a fire in a clean room from a company disaster to a controllable
event.
Mr.
Toms continued his risk management career at Anthem Blue Cross and Blue
Shield by establishing their risk management department. He quickly
brought his creative solutions by establishing preferred healthcare
providers for Works’ Compensation claims which save the company money and
returned the injured worker to the job quicker. He established proper
ergonomics for computer operators that turn work related injuries into
productivity improvement. He negotiated with underwriters to develop more
complete coverage for the company’s Director and Officer and professional
employee’s liability. By managing losses and mitigating risk, Anthem was
able to reduce their insurance cost and have a more reliable trouble free
operation.
Mr.
Toms gained valuable negotiation skills from his settlement of all types
of claims, from auto claims to the most difficult employee theft claims,
large and small. He has directed successful litigation against insurance
companies that improperly denied the payment of claims.
Mr.
Toms is the author of Managing Global Enterprise Risk, lecturer,
and teacher of global enterprise risk management techniques and
principles.
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